Terms of Service

These Terms of Service govern your use of Scrubjay (the "Application") provided by TEN EIGHT STUDIO LLC ("we", "us", "our"). By installing or using the Application, you agree to be bound by these terms.

Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Application. By using the Application, you represent that you meet this requirement.

Accounts & Authentication

You log in using a third-party OAuth provider (Google or Discord). You are responsible for the security of your OAuth account and for all activity that occurs under your account. If you suspect unauthorized access, notify us immediately at support@teneight.studio.

Creating multiple accounts to circumvent free trial limits is strictly prohibited and may result in permanent suspension. We reserve the right to suspend or terminate accounts that violate these Terms.

Free Trial & Subscriptions

Upon creating an account you will receive a 7-day free trial. Each user is entitled to one free trial per device. We use a device identifier to enforce this limit. After the trial period, a paid subscription is required to continue using the Application.

All subscription payments are processed by Polar, who acts as the Merchant of Record for all transactions. When you subscribe, the Application will open Polar's checkout page in your browser. By completing a purchase, you enter into a billing agreement with Polar, not with Ten Eight Studio LLC. Polar is responsible for collecting and securing your payment details, issuing invoices and receipts, handling VAT and sales tax, and managing billing disputes and chargebacks.

Your use of Polar's checkout is subject to Polar's Terms of Service and Privacy Policy. We encourage you to review these before subscribing.

Because Polar is the Merchant of Record, refund requests for subscription charges are handled by Polar in accordance with their refund policy. Please contact Polar directly for billing disputes. We will cooperate with Polar in resolving any issues related to your account access or subscription status.

We reserve the right to change subscription pricing or available plans with reasonable advance notice. Price changes will be communicated via email or in-app notification before they take effect.

Individual Use & Enterprise Licensing

The flat monthly subscription price advertised on our website and in the Application is for individual users. It entitles one named individual to use the Application, under a single account, for their own personal or professional work. A subscription may not be shared, transferred, pooled, or used concurrently by more than one person.

Any use of the Application by an organization for more than one individual — including team, business, enterprise, educational, or government deployments, volume or multi-seat licensing, centrally managed installations, and any use requiring procurement, custom terms, invoicing, or a separate agreement — is not covered by the individual price. Enterprise pricing and terms are determined case by case and are subject to discussion; nothing on our website or in the Application constitutes an offer of enterprise pricing.

If you would like to deploy Scrubjay across a team or organization, contact us at support@teneight.studio

Acceptable Use

You agree not to:

• —Use the Application for any unlawful purpose
• —Attempt to reverse engineer, decompile, or disassemble the Application
• —Use automated means to access or scrape the Application
• —Interfere with or disrupt the Application's infrastructure
• —Share your account credentials with others
• —Share a single individual subscription across multiple people, or deploy the Application organization-wide without an enterprise agreement
• —Create multiple accounts to bypass free trial restrictions
• —Attempt to spoof or alter your device identifier
• —Resell or sublicense access to the Application without our written consent

Support & Diagnostic Logs

The Application stores diagnostic log files locally on your device. These logs are never automatically sent to us. If you contact us for technical support, you may choose to attach your local log file to your support email. This is entirely optional. We recommend reviewing the file contents before sending.

By attaching and sending a log file, you acknowledge that:

• —You are voluntarily sharing that data for support purposes
• —We may use it solely to investigate and resolve your reported issue
• —We will treat it as confidential and delete it within 90 days of your support case being resolved
• —We will not share it with third parties except where required by law

Intellectual Property

All content, software, and materials in the Application — including but not limited to design, code, logos, and text — are owned by Ten Eight Studio LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license for one individual to use the Application for their own personal or internal business purposes. Broader organizational use requires a separate enterprise agreement as described under Individual Use & Enterprise Licensing.

Your Content

Scrubjay is a local-first application. Any video, audio, or other files you load into the Application are processed entirely on your device and are never uploaded to or accessed by our servers.

You retain full ownership of all content you use within the Application. We claim no rights, license, or interest in your files of any kind. We do not access, copy, store, or transmit your content, and we are not responsible for any loss, corruption, or damage to files on your local device.

You are solely responsible for ensuring that the content you use within the Application does not infringe the intellectual property rights, privacy rights, or any other rights of third parties, and that your use complies with all applicable laws.

Disclaimer of Warranties

Limitation of Liability

Termination

We may suspend or terminate your access to the Application at any time, with or without cause, with reasonable notice where practicable. You may delete your account at any time directly within the Application or by contacting us at support@teneight.studio. Upon termination, your right to use the Application ceases immediately.

Changes to These Terms & Contacting Us

These terms will be updated alongside changes to the Application. We may email you about significant changes. Our values around data security and protecting your information will not change.

For all questions, concerns, and complaints, please reach out at support@teneight.studio and we will respond in a timely manner.

— Ten Eight Studio

Changelog